Privacy Policy

Zero Wine Club
(As of August 2025)

1. General Information

The protection of your data is important to us. In this Privacy Policy, we inform you about which personal data we collect, how we use it, and what rights you have. The legal basis is the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Responsible for data processing on this website:

Jenny Klein – Zero Wine Club
Lechenicher Straße 14
50937 Cologne, Germany
Email: info@zerowineclub.com

2. Access Data & Hosting

When you visit our website, general information is automatically collected (so-called server log files). This includes:

IP address
Date and time of access
Browser type and operating system
Referrer URL

The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in ensuring the technical stability and security of the website.

3. Collection & Use of Personal Data

a) Orders / Contract Processing

To process your order, we collect and process personal data such as:

First and last name
Address
Email address
Payment information
Order history

Legal basis: Art. 6(1)(b) GDPR (performance of a contract)

b) Customer Account / Membership

If you create a customer account or register for the member area, we process your email address and any other information you may voluntarily provide.

c) Newsletter

When you subscribe to our newsletter, we use your email address solely to send you information about the Zero Wine Club.

Subscription is based on a double opt-in process.
You may unsubscribe at any time using the link provided in each email.

Legal basis: Art. 6(1)(a) GDPR (consent)

4. Disclosure to Third Parties

We only disclose personal data to third parties if it is necessary for contract fulfillment or if you have given your consent:

Shipping service providers (e.g. DHL)
Payment providers (e.g. PayPal, Klarna, Stripe, Giropay, etc.)
Technical service providers for hosting and website operation

5. Cookies & Tracking

We use cookies to improve your user experience. Some cookies are technically necessary, while others help us optimize the website.

When you first visit our website, you will be asked whether you consent to the use of cookies (via a cookie banner). Your decision is stored.

Use of analytics tools (e.g. Google Analytics):
If you plan to use Google Analytics or similar tools, this section will be updated accordingly.

6. Payment Providers

We use the following payment providers to process payments:
(Select and complete as applicable)

PayPal (PayPal Europe S.à r.l., Luxembourg)
Klarna (Klarna AB, Sweden)
Stripe (Stripe Inc., USA)
Giropay, Sofortüberweisung / Klarna, EPS, etc.

Each provider processes data under their own responsibility. Please refer to their respective privacy policies for more information.

7. Your Rights

You have the following rights under the GDPR:

Right to access your data (Art. 15 GDPR)
Right to rectification of incorrect data (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restrict processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to data processing (Art. 21 GDPR)

To exercise your rights, please contact us at: info@zerowineclub.com

8. Data Retention

We only store personal data as long as it is necessary for the respective purposes or as required by law (e.g. commercial or tax-related retention periods).

9. External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

10. Changes to this Privacy Policy

This Privacy Policy may be updated occasionally, for example due to legal changes or new website features. The current version is always available on our website.